Hereford, Herefordshire
Charles Court: specialist dementia and nursing care in Hereford
A warm, family-run home where residents are supported to live as independently as they can. It's their home.
- [Badge] CQC rated Good
- CareHome.co.uk 9.2 / 44 reviews
- Fresh food made in our own kitchen
Welcome to Charles Court
At Charles Court, we provide compassionate, person-centred care in a warm and welcoming home in Hereford. Our nurse-led team supports residents living with dementia, residents with nursing needs and those who simply need a little help each day. Around half of our residents live with dementia, and many of our team have been with us for years. We support residents to be as independent as they can be, and step in where it's needed.
Care we provide
Our care
Dementia care
For residents living with dementia: familiar routines, reminiscence and music, in a calm and safe environment.
Nursing care
A nurse in charge on duty at all times, with clinical leadership for complex needs.
Residential care
Help with daily living, so residents keep their independence and social life.
Respite care
Short stays, planned ahead or at short notice.
Palliative and end of life care, and care for residents with bariatric needs [wording to be confirmed].
Rooms and facilities
- Wet room en-suite bedrooms throughout
- A dining lounge on each floor
- Two further lounges on each floor, including a music room with a piano
- Large central courtyard garden
- On-site hair salon with visiting treatments
- Wheelchair accessible
- Close to local shops [confirm]
Daily life
A typical day
Morning
Breakfast at your own pace, in your room or the dining lounge
Mid-morning
Morning activity, such as Musical Memories or Reminisce
Lunchtime
A fresh, home-cooked lunch with a choice of dishes
Afternoon
Afternoon activity, garden time or family visits
Teatime
Tea, cake and conversation
Evening
Supper, a film or reading and relaxation before bed
What's on this week
| Day | Morning | Afternoon |
|---|---|---|
| Mon | Memory Man | Reading and relaxation |
| Tue | Musical Memories | Doll and Pet Therapy |
| Wed | Pamper morning | Art therapy |
| Thu | TV drama morning | Quiz café |
| Fri | Music Therapy | Singalong with visiting entertainers |
| Sat | Reminisce | Film club |
| Sun | Spiritual Time | Garden time and family visits |
Also through the week: Sensory sessions. Updated monthly from the home's activities newsletter.
See this month's newsletter (PDF)Fresh food, made in our own kitchen.
Our chef and catering team cook fresh every day in our own kitchen. Residents choose from a menu with options at every meal, and we cater for dietary needs such as pescatarian diets or a nut allergy. [Menu rotation to be confirmed.]
Fees and funding
| Residential | From £[X] per week |
|---|---|
| Residential dementia | From £[X] per week |
| Nursing | From £[X] per week |
| Nursing dementia | From £[X] per week |
| Respite | From £[X] per week |
Indicative guide prices. Your fee depends on individual needs and is confirmed after an assessment.
Ways to fund care
Self-funded, local authority funded, NHS Continuing Healthcare, and top-up fees.
[Optional, remove if no guide exists]
Visiting and practical information
- Visiting times: [to be confirmed]
- Bringing personal items: residents are welcome to bring photos, ornaments and [small items of furniture, to be confirmed] to make their room feel like home.
- Bringing food or snacks: [policy to be confirmed]
- Parking: [to be confirmed]
- What to expect on a visit: a cup of tea, a look around, and time to talk with the team about your relative's needs.
Most families find it easiest to come and see us. Visits take around [30 to 45 minutes] and there is no obligation.
Reviews and ratings
CareHome.co.uk reviews widget (score [9.2]/10)
Score 9.2/10 from 44 reviews.
"[Pull-quote from a family review]"
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Questions about Charles Court
Does Charles Court provide dementia care?
Yes. Charles Court in Hereford provides specialist dementia care, and around half of our residents live with dementia. Our nurse-led team uses familiar routines, reminiscence and music to help residents feel calm and at home.
How much does a room cost at Charles Court?
Weekly fees start from £[X]. Your fee depends on your relative's individual needs and is confirmed after an assessment. Call us on 01432 374 330 to talk it through.
Can you cater for dietary needs such as a nut allergy or pescatarian diet?
Yes. Our chef cooks fresh in our own kitchen and caters for dietary needs, including pescatarian diets and nut allergies.
What are the visiting times?
[Visiting times to be confirmed.]
Can my relative bring their own furniture and personal items?
Residents are welcome to bring personal items to make their room feel like home. [Furniture policy to be confirmed.]
How do I arrange a visit to Charles Court?
Call us on 01432 374 330, any time of day or night, or send an enquiry using the form on this page. Visits take around [30 to 45 minutes] and there is no obligation.
Find us and book a visit
A nurse in charge is on duty at all times, day and night.
The Ploughman, Hereford, HR2 6GG
Office hours, 9am to 5pm
01432 374 330Email: info.cc@tulipacarehomes.co.uk